Asiana Airlines Almaty International Airport Terminal (ALA)

Mailin St 2, Almaty 050039, Kazakhstan


Monday-Sunday : 24 Hours


Asiana Airlines is a South Korean airline with its main office in Seoul. Asiana Airlines Almaty International Airport Terminal (ALA) represented 20% of the domestic market and 25% of the international aviation market in South Korea in 2019.

In the future, if you plan to fly Asiana Airlines you got to check to keep track of its arrival, departure, and services it provides at the airport. Here, the focus is on providing detailed information about Asiana Airlines Almaty International Airport Terminal (ALA).

General Information Of Asiana Airlines ALA Airport Terminal

Asiana Airlines operates out of Terminal 1 at ALA Airport.

AirlinesAsiana Airlines
AirportAlmaty International Airport
Airport AddressMailin St 2, Almaty 050039, Kazakhstan
IATA code         ALA
Airport Phone Number+77272703333
Asiana Airlines Almaty International Airport TerminalTerminal 1
Working Hours24 Hour
Official Website
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About Asiana Airlines At ALA Airport

Asiana Airlines is a South Korean carrier that arrives and departs from ALA Airport to Incheon-Seoul, South Korea daily.

The airline is operated out of Terminal 1 which is situated in the north direction of the Almaty International Airport. The Terminal also serves other international flights as well.

Services Provided By Asiana Airlines Almaty International Airport Terminal (ALA)

Here are some of the major services and facilities handled by the Asiana Airlines ALA Airport Terminal office.

Check-InIn-flight Wi-Fi
TransportationPet service
Lost and found itemMissing luggage
Flight bookingDelayed Flight Compensation
Flight reschedulingImmigration services
Flight cancellationRefunds
BaggageAirport Transfer
LoungesVisa information

Flight Booking

You can book your flight in several ways with Asiana Airlines. Directly visit the Asiana Airlines Almaty International Airport Terminal (ALA) office or book a ticket by online Method from the airline’s official website. You can also opt for a third-party agency or site to book flights

Flight Cancellation And Compensation or Refund

Flight cancellation compensation or refunds are subject to Asiana Airlines policy. If the flight is canceled by the airport you may be subjected to compensation depending on the reason. And if you have booked your flight from a third-party agent you won’t be able to cancel the flight.


Depending on your fare type or destination route you might be allowed for free baggage. It depends on factors such as domestic or international flight, ticket class, and distance. You can also purchase additional baggage in case you need it.

Lost and Found Service

In case of lost or delayed baggage, the passenger is supposed to contact the baggage counter at Asiana Airlines ALA Airport Terminal office as soon as possible. Or you must submit a written report within 21 days of lost baggage.

Check-In Service

Asiana Airlines suggest its travelers check in a few hours before scheduled flight departure. But you can also use the option of check-in online available on the airlines’ website.

Pet Policy

The airlines allow domestic cats, dogs, and birds to accompany the passengers. You are supposed to make pet reservations keeping the airline’s policy and the destination you are traveling to in mind.

In-flight entertainment

Asiana Airlines provides in-flight Wi-Fi that is available for purchase if your want to browse.


The airline provides the facilities of lounges at the Terminal. Eligible passengers get to avail of services such as comfortable seats, accommodated food, and other things to relax before the flight.


Passengers going to or from ALA Airport have a wide range of ground transportation available. Rental cars, taxis, car sharing, public transport, etc. It also has an Air Train service that provides a connection between ALA Airport and Almaty International City Subway.

Visit: Asiana Airlines

Asiana Airlines Almaty International Airport Terminal (ALA) on map

Follow the map below to locate Asiana Airlines ALA International Airport Terminal.


Asiana Airlines is a reputable airline that operates out of Terminal 1. It’s always advisable to contact the Asiana Airlines Almaty International Airport Terminal (ALA) office prior to booking or departure and confirm specific details and services.

Frequently Asked Questions

What Terminal Is Asiana Airlines in ALA?

Asiana Airlines is at Terminal 1 at ALA.

What Airlines are in Terminal 1 at ALA?

Almaty International Airport’s Terminal 1 serves Aeroflot, AeroMexico, Asiana, Air China, Air France,  Alitalia, Austrian Airlines, China Airlines, China Eastern, Japan Airlines, Korean Air, Lufthansa, Royal Air Maroc, Saudi Arabian Airlines, Turkish etc.

Is ALA Terminal 1 International?

Terminal 1 operates various international flights and airlines such as Air France, Lufthansa, Korean Air etc.

How to get from ALA Terminal 1 to 2?

Airport avails the Air Train service to travel between the Terminal.

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