Asiana Airlines Shanghai Hongqiao International Airport Terminal (SHA)

China, Shanghai

+86 21 96990

Monday - Sunday : 24 Hours


Shanghai Hongqiao International Airport is the single international airport in Shanghai Hongqiao and a major international gateway to China. Here, we will provide you with every single piece of information regarding Asiana Airlines Shanghai Hongqiao International Airport Terminal(SHA), from services to assistance.

General Details Regarding Asiana Airlines SHA International Airport

Asiana Airlines SHA International Airport uses Terminal 1 to operate Asiana Airlines.

AirlinesAsiana Airlines
AirportShanghai Hongqiao International Airport
Airport AddressChina, Shanghai
IATA code         SHA
Airport Phone Number+86 21 96990
Asiana Airlines Shanghai Hongqiao International Airport TerminalTerminal 1
Working Hours24 Hour
Official Website
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About Asiana Airlines At Shanghai Hongqiao International Airport

Asiana Airlines operates out of Terminal 1. It’s the main Terminal of the airport and operates both domestic and international flights. The Terminal is full of modern facilities and services such as currency exchange, restaurants, ATMs, bars, lounges, etc.

Services Provided by Asiana Airlines Shanghai Hongqiao International Airport Terminal (SHA)

Here are some of the major facilities and services provided by Asiana Airlines SHA International Airport.

Check-InIn-flight Wi-Fi
TransportationPet service
Lost and found itemMissing luggage
Flight bookingDelayed Flight Compensation
Flight reschedulingImmigration services
Flight cancellationRefunds
BaggageAirport Transfer
LoungesVisa information

Flight Booking

You can book your flight in several ways with Asiana Airlines. Directly visit the Asiana Airlines Shanghai Hongqiao International Airport Terminal office or book a ticket by online Method from the airline’s official website. You can also opt for a third-party agency or site to book flights

Flight Cancellation And Compensation or Refund

Flight cancellation compensation or refunds are subject to Asiana Airlines policy. If the flight is cancelled by the airport you may be subjected to compensation depending on the reason. And if you have booked your flight from a third-party agent you won’t be able to cancel a flight.


Depending on your fare type or destination route you might be allowed for free baggage. It depends on factors such as domestic or international flight, your ticket class, and distance. You can also purchase additional baggage in case you need it.

Lost and Found Service

In case of lost or delayed baggage, the passenger is supposed to contact the baggage counter at Asiana Airlines Shanghai Hongqiao Airport Terminal office as soon as possible. Or you must submit a written report within 21 days of lost baggage.

Check-In Service

Asiana Airlines suggests its travelers check in a few hours before scheduled flight departure. But you can also use the option of check-in online available on the airline’s website.

Pet Policy

The airlines allow domestic cats, dogs, and birds to accompany the passengers. You are supposed to make pet reservations keeping the airline’s policy and the destination you are traveling to in mind.

In-flight entertainment

Asiana Airlines provides in-flight Wi-Fi that is available for purchase if your want to browse.


The airline provides the facilities of lounges at the Terminal. Eligible passengers get to avail of services such as comfortable seats, accommodated food, and other things to relax before the flight.


Shanghai Hongqiao International Airport terminal provides a wide range of ground transportation available. A rental car service is available at the terminal. It also has an AirTrain service to get to the federal circle station.

Asiana Airlines Shanghai Hongqiao International Airport Terminal (SHA) on map


Shanghai Hongqiao International Airport, the largest airport in eastern China serves as a major transportation gateway to China. Asiana Airlines Shanghai Hongqiao International Airport Terminal(SHA) provides several amenities and services to its passengers for a hassle-free stress-free journey.

Frequently Asked Questions

Does Shanghai Hongqiao have an international airport?

Yes, Shanghai Hongqiao International Airport serves as a major hub for transportation to and from China.

Where is Asiana Airlines located?

Asiana Airlines is a Korean airlines with Seoul Incheon International Airport being its hub.

Does Asiana fly over China?

Yes, Asiana airlines operates flights to some parts of China.

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