What Terminal is Sun Country at MSP?

What Terminal is Sun Country at MSP

If you’re planning a trip through Minneapolis-Saint Paul International Airport (MSP) and have your sights set on flying with Sun Country Airlines, you’ve come to the right place. In this guide, we’ll provide you with all the essential information you need to know about Sun Country’s terminal location at MSP, ensuring a smooth and hassle-free travel experience. 

Whether you’re a seasoned globetrotter or a first-time flyer, we aim to equip you with the latest details, so you can focus on the excitement of your journey. So, fasten your seatbelts, and let’s explore the terminal location of Sun Country Airlines at MSP!

AirportMinneapolis–Saint Paul International Airport
Arrivals TerminalsTerminal 2
Departures TerminalsTerminal 2
Airport AddressMinnesota, United States
Distance From Minnesota170.5 MI
CountryUnited States

What terminal is Sun Country at MSP Arrivals and Departures?

Sun Country Airlines operates flights arriving at MSP Terminal 2 from various destinations. The airline offers both domestic and international flights, including popular tourist destinations in Mexico and the Caribbean. Upon arrival at Terminal 2, passengers will proceed through the customs and immigration procedures if arriving on an international flight.

At MSP Terminal 2, Sun Country Airlines operates outbound flights to a range of destinations, including popular vacation spots, major cities, and regional hubs. The check-in counters for Sun Country are located on the upper level of Terminal 2. Passengers can check in their luggage, receive their boarding passes, and complete any necessary security procedures before proceeding to the gate area.

Sun Country Airlines Baggage Allowance at MSP 

Sun Country Airlines normally provides different luggage allowance options, such as carry-on baggage, checked baggage, and fines for extra or excessive items. The following is an outline of their standard luggage policy:

Carry-on Baggage Allowance

  • Sun Country allows for one free carry-on bag and one personal item per head such as a small backpack. Laptop bag, or a purse, which should fit under the front seat. 
  • The carry-on luggage must fit in the overhead bin and not exceed the dimensions of 22 x 14 x 9 inches. 

Checked Baggage Allowance 

  • The checked baggage allowance entirely depends upon your fare type and destination. Nevertheless, if you are flying on a standard or flexible fare, you may be allowed to carry at least one free checked bag. On the other hand, if you are flying on a basic fare, you will have to pay a certain amount for carrying checked baggage. 

Excess and Oversized Baggage:

If your checked bag exceeds the weight or size limits set by Sun Country Airlines, you may have to pay additional fees which vary based on the specific dimensions and weight. 

Requests Handled by Sun Country Airlines at MSP 

After knowing what terminal is Sun Country at MSP, let’s discuss the requests it handles at the same terminal. At Minneapolis-Saint Paul International Airport (MSP), Sun Country Airlines, like any other large airline, handles a wide range of requests. The airline’s crew at MSP Terminal 2 is in charge of supporting passengers with various requirements and inquiries. Sun Country Airlines frequently handles the following requests at MSP: 

  • Ticketing and Reservations: Sun Country staff assists passengers with booking new flights, modifying existing reservations, and answering questions related to ticketing, fares, and flight schedules.
  • Check-In Assistance: Passengers may seek help with the check-in process, whether it’s at the airport’s self-service kiosks or the airline’s check-in counters. The staff can provide boarding passes, assist with seat assignments, and answer questions about the boarding process.
  • Baggage Services: The airline’s personnel handle inquiries related to baggage, including lost, damaged, or delayed luggage. They can assist passengers in filing reports and tracking their luggage status.
  • Special Assistance: Sun Country Airlines offers services for passengers with special needs or disabilities. Staff can help arrange wheelchair assistance, provide information about accessibility options, and answer questions regarding traveling with service animals or medical equipment.
  • Flight Information: Passengers may approach Sun Country staff to inquire about flight status, delays, gate changes, and other real-time information about their journey.
  • Customer Service: The airline’s customer service representatives are available at the airport to address any general inquiries or concerns passengers may have about their travel experience with Sun Country Airlines.
  • Boarding and Gate Assistance: Sun Country personnel ensure a smooth boarding process, helping passengers with boarding procedures, organizing boarding groups, and providing guidance during the boarding process.
  • Lounge Access: If eligible, the staff can assist eligible passengers with access to airport lounges.
  • Flight Upgrades: Passengers seeking to upgrade their seats or inquire about available options for premium services can approach the airline’s representatives.

Modern Services or Facilities by Sun Country at MSP 

Sun Country Airlines takes pride in providing modern and efficient services and facilities to enhance your travel experience. As one of the leading low-cost carriers in the United States, Sun Country is dedicated to offering exceptional customer service and a range of amenities that cater to the needs of today’s travelers. Below are some of the modern services offered by Sun Country at MSP Terminal 2: 

  1. Access to Frequent Flyer Program k/a “Sun Country Rewards”

Sun Country Airlines offers its valued passengers access to the “Sun Country Rewards” frequent flyer program. With this program, loyal travelers can earn points for every flight they book, opening the door to exclusive benefits and rewards. As points accumulate, passengers can redeem them for discounted flights, seat upgrades, and other exciting travel perks. Sun Country Rewards ensures that frequent flyers are recognized and appreciated, making their journey even more enjoyable. 

  1. Expedited TSA Precheck for fastening the Check-in Process

TSA Precheck is a valuable program designed to expedite and streamline the security screening process for eligible travelers at airports across the United States. By enrolling in TSA Precheck, passengers can enjoy several benefits that make the check-in process faster and more convenient.

To be eligible for TSA Precheck, passengers must apply and undergo a background check. Once approved, the TSA Precheck status is valid for five years, granting access to the expedited security lanes at more than 200 participating airports in the U.S.

For frequent travelers or those who value efficiency and convenience, enrolling in TSA Precheck can be a game-changer, ensuring a smoother and stress-free check-in process. It is a fantastic option for travelers seeking a hassle-free way to navigate airport security and reach their gates with ease.

  1. Ability to Reserve/Cancel/Change Sun Country Flights

Sun Country Airlines offers passengers the flexibility and convenience to manage their travel plans with ease. When planning a trip, passengers can use Sun Country’s online booking system to easily reserve their desired flights. The intuitive interface allows for smooth navigation, enabling travelers to select preferred dates, times, and seating options, instantly.

Should travel plans change unexpectedly, Sun Country’s flight change and cancellation policies come to the rescue. Passengers can modify their itineraries online or contact the airline’s customer service for assistance. Depending on the fare type and time of cancellation, Sun Country offers various options for refunds or credits toward future travel.

This ability to reserve, cancel, or change flights grants passengers the freedom to adapt to unforeseen circumstances without unnecessary stress. Sun Country’s commitment to providing these flexible options showcases its dedication to ensuring a positive and customer-centric travel experience for all passengers.

  1. Access to upgrade to different types of Travel Classes

Depending on availability and fare types, passengers can opt for upgrades that enhance comfort and amenities during their journey.

  • Premium Class: Sun Country’s Premium Class offers an upgraded experience with added perks such as extra legroom, priority boarding, and complimentary beverages. Passengers can enjoy more space and comfort, especially on longer journeys.
  • First Class: For the ultimate in luxury and convenience, Sun Country Airlines’ First Class provides a premium experience. First Class passengers can indulge in spacious seating, gourmet meals, dedicated service, and exclusive access to airport lounges.
  • Business Class: On select routes, Sun Country Airlines offers Business Class, providing a step above the standard amenities. Business Class passengers enjoy enhanced seating, priority services, complimentary in-flight entertainment, and a variety of dining options.
  • Upgrades with Miles or Cash: Depending on availability and eligibility, passengers can use their frequent flyer miles or cash to upgrade from their original booking class to a higher tier. This flexibility allows travelers to customize their experience based on their preferences.
  1. Passenger Traffic of Sun Country Airlines at MSP

The Sun Country MSP Terminal 2 experiences notable crowding during peak times due to the high volume of departures and arrivals, leading to substantial passenger movement. This significant activity contributes to the airport’s overall bustling atmosphere. 

However, the terminal’s design and available resources, such as multiple gates and other amenities, enable the air carrier to efficiently manage and accommodate passenger traffic. With a well-organized layout and various facilities, the airlines can effectively handle the flow of travelers, ensuring a smoother and more enjoyable experience for its passengers. 

Read Also: What Terminal is Southwest at LAX

  1. Self-Service Kiosk Facility for Check-ins at MSP 

Sun Country Airlines provides a convenient and time-saving Self-Service Kiosk option for passenger check-ins at Minneapolis-Saint Paul International Airport (MSP). These user-friendly kiosks are strategically placed throughout MSP Terminal 2, allowing travelers to check in quickly and easily.

Passengers can begin the check-in procedure by scanning their boarding cards or entering their reservation information at the Self-Service Kiosks. The kiosks provide a variety of options, including the ability for customers to choose their preferred seats, print boarding tickets, and even make adjustments to their schedules if necessary.

The Self-Service Kiosk service is especially useful for travelers who prefer a self-directed check-in process because it eliminates the need to stand in long lineups at traditional check-in counters. Furthermore, it allows them to select seats and complete the check-in process on their own time. By offering this self-service option, Sun Country ensures a smooth start to every traveler’s experience, making the overall travel journey more hassle-free.

Additional Benefits of Flying with Sun Country at MSP

Flying with Sun Country Airlines at Minneapolis-Saint Paul International Airport (MSP) offers passengers a range of additional benefits that enhance their travel experience. Here are seven notable advantages:

1. Extensive Route Network: The airline serves a diverse range of destinations, both domestic and international, from MSP. Passengers have access to an extensive route network, making it convenient to reach various vacation spots and major cities.

2. Competitive Fares: As a low-cost carrier, Sun Country Airlines offers competitive fares, making it an attractive option for budget-conscious travelers seeking affordable flights without compromising on service quality.

3. In-Flight Entertainment: Sun Country provides in-flight entertainment options on select flights, including complimentary access to movies, TV shows, music, and other media, keeping passengers entertained throughout their journey.

4. Extra Legroom: For passengers seeking more space and comfort during their flight, Sun Country offers Economy Plus seating options with extra legroom, providing a more enjoyable experience, especially on longer trips.

5. Complimentary Beverages: On certain flights, Sun Country provides complimentary beverages, including non-alcoholic options, creating a relaxed in-flight atmosphere.

6. Dedicated Customer Service: It prioritizes excellent customer service, with dedicated staff available to assist passengers with inquiries, reservation changes, and other travel-related needs, ensuring a smooth and pleasant experience from start to finish.


Sun Country Airlines is based at Minneapolis-Saint Paul International Airport’s Terminal 2, also known as the Humphrey Terminal. Terminal 2 is Sun Country’s major hub, offering passengers convenient access to a variety of local and international destinations. 

Terminal 2 ensures a smooth and comfortable travel experience for Sun Country travelers with its user-friendly amenities, self-service kiosks, and speedy check-in process. Whether on vacation or on business, flying with Sun Country Airlines at MSP Terminal 2 provides travelers with the convenience, affordability, and exceptional service that define the airline’s commitment to customer satisfaction.

Frequently Asked Questions

What terminal is Sun Country at MSP?

Sun Country Airlines is at Terminal 2, at Minneapolis-Saint Paul International Airport.

What is Sun Country Airlines’ baggage policy?

Sun Country Airlines’ baggage policy varies based on the fare type and destination. Generally, passengers are allowed one free carry-on bag and one personal item.

How can I check in for my Sun Country flight?

Sun Country offers multiple check-in options, including online check-in through their website or mobile app, airport kiosks, and traditional check-in counters.

Does Sun Country Airlines have a frequent flyer program?

The airline offers a frequent flyer program called “Sun Country Rewards.” where passengers can earn points and redeem them for discounts, seat upgrades, and other travel benefits.

What amenities are available on Sun Country flights?

In-flight entertainment options, complimentary beverages, and Wi-Fi availability are some of the amenities offered on select flights.

Can I change or cancel my Sun Country flight reservation?

Yes, passengers can modify or cancel their Sun Country flight reservations.

How do I contact Sun Country Airlines customer service?

Sun Country Airlines’ customer service can be reached via phone or email. The contact information is available on their official website.

Does Sun Country Airlines have a mobile app?

Yes, Sun Country Airlines offers a mobile app for both Android and iOS devices, providing passengers the convenience to access service at the ease of their homes.

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