Air Canada Name Change Policy

Air Canada Name Change Policy

In the fast-paced world of air travel, flexibility and convenience are paramount for passengers. However, unforeseen circumstances may sometimes require travelers to alter their flight details, and one such change could involve modifying the passenger’s name on a booking. This is where the “Air Canada Name Change Policy” comes into play, providing essential guidelines for customers who find themselves in need of updating their name on their flight reservations.

Air Canada, one of the leading airlines in the industry, understands the importance of accommodating passengers’ evolving needs. The name change policy is designed to offer a smooth and hassle-free process for individuals who must rectify name discrepancies, correct spelling errors, or update their personal information on flight tickets. Understanding the ins and outs of this policy can make a significant difference in avoiding unnecessary complications and ensuring a seamless travel experience.

In this article, we delve into the intricacies of the Air Canada Name Change Policy, shedding light on eligibility criteria, the step-by-step process, associated fees, and any unique considerations for various ticket types or international flights. Whether you’re a frequent flyer or embarking on your first journey with Air Canada, arming yourself with knowledge about the name change policy will empower you to make informed decisions and navigate through the process with confidence.

Air Canada name change on ticket – Policy Explained

Air Canada change passenger name policy allows the travelers to change minor mistakes such as spelling mistakes, on their reservation. The Air Canada Name Change Policy offers passengers the flexibility to correct, update, or modify their names on flight tickets when necessary. This policy is designed to accommodate various scenarios that may require adjustments to passenger details. 

Air Canada Name Change Eligibility and Restrictions

Air Canada’s Name Change Policy allows passengers to make corrections or updates to their names on flight reservations. However, there are specific eligibility criteria and restrictions that passengers must be aware of before requesting a name change. Below is a detailed explanation of the eligibility requirements and restrictions for name changes with Air Canada:

1. Eligibility for Name Change:

Air Canada name change on ticket can be done for both domestic and international flights. The primary eligibility scenarios include:

  • Typographical Errors: If there are spelling mistakes or typographical errors in the passenger’s name on the ticket, Air Canada allows corrections to ensure accurate travel information and seamless travel. 
  • Legal Name Changes: Passengers who have legally changed their names, such as through marriage or court order, are eligible to update their names on the flight reservation. 
  • Marriage or Divorce: In case of marriage or divorce, where the passenger’s name has changed legally, Air Canada allows for “Air Canada name change marriage” and updates it on the ticket to reflect the new name.

How to change name on Air Canada ticket

There are several ways for Air Canada passenger name change. Depending on your preference and convenience, you can choose from the following options: 

  1. Online Name Change Request 

Visit Air Canada’s Official Website:

Open your web browser and go to Air Canada’s official website:

  • Log In to Your Account:

If you have an existing Air Canada account, log in using your credentials. If you don’t have an account, you may need to create one to proceed with the name change request.

  • Access the “Manage Bookings” or “My Trips” Section:

After logging in, navigate to “Manage Bookings,” “My Trips,” or a similar section on the website. This section allows you to view and manage your flight reservations.

  • Locate Your Reservation:

Find your flight reservation that requires the name change. You can typically search for it using your booking reference number, e-ticket number, or the name of the primary traveler.

  • Select the “Edit” or “Modify” Options:

Once you’ve located your reservation, look for the “Edit” or “Modify” option next to the passenger’s name. Click on this option to proceed with the name change request.

  • Enter the Correct Name:

A form or field will appear where you can enter the corrected name. Ensure that you input the new name accurately, as this will be reflected on the updated ticket.

  • Provide Reason for Name Change:

Some systems may ask you to provide a reason for the name change. Select the appropriate reason from the dropdown menu or type it in the designated space.

  • Submit Supporting Documentation (If Required):

Depending on the reason for the name change (e.g., legal name change), you might need to provide supporting documentation. If asked, follow the instructions to upload or submit the required documents.

  • Review the Requested Change:

Before finalizing the request, review the details you have entered to ensure they are accurate. Check the corrected name, the reason for the change, and any uploaded documents. 

  • Check for Associated Fees:

The system may display any associated fees for the name change. Review the cost and be prepared to make the payment, if required.

  • Confirm and Submit the Request:

Once you are satisfied with the information provided, confirm the name change request and submit it through the online form.

  • Receive Confirmation and Updated Ticket:

After submitting the name change request, you should receive a confirmation on the website, and Air Canada will process your request. They will issue an updated ticket with the corrected name and send it to the email address associated with your booking.

When you receive the updated ticket, review it to ensure that the name change has been accurately reflected.

  1. Mobile Application Name Change Request 

The next, or alternative option for completing the Air Canada name change on the ticket, is via the mobile application of Air Canada. Follow the below-mentioned steps for the same: 

  • Open the Air Canada mobile app.
  • Log in to your account.
  • Access your booking or reservation.
  • Look for the “Modify” or “Edit” option.
  • Select the passenger’s name to change.
  • Enter the corrected name.
  • Provide the reason for the change.
  • Upload any required documents (if applicable).
  • Review the entered details.
  • Check for associated fees.
  • Confirm the name change request.
  • Receive confirmation and updated ticket via email.
  • Review the updated ticket for accuracy.
  1. Via Customer Care of Air Canada

To contact Air Canada’s customer service, you can follow these steps:

Phone Call: Dial Air Canada’s customer service helpline. The phone number can be found on their official website under the “Contact Us” or “Customer Support” section. Listen to the automated menu and select the appropriate option for your inquiry.

Email: If you prefer to communicate in writing, you can send an email to Air Canada’s customer service email address. The email address is typically provided on their website or in the “Contact Us” section.

Live Chat: Some airlines offer a live chat feature on their website. Check if Air Canada provides this option, and if available, click on the live chat button to initiate a real-time conversation with a customer service representative.

Social Media: Air Canada may have an active presence on social media platforms like Twitter or Facebook. You can reach out to them by sending a direct message or mentioning them in your post.

Visit Airport Ticket Counter: If you are at the airport, you can visit the Air Canada ticket counter and speak with a customer service representative in person.

Air Canada Name Change Fee – Applicable Cost and Charges

Air Canada name change fee could vary depending on several factors, such as the type of ticket purchased, the destination, and the fare rules associated with the ticket. It’s essential to note that airlines may update their policies and fees over time, so I recommend checking directly with Air Canada or visiting their official website for the most up-to-date information.

For non-refundable tickets, Air Canada might allow minor name corrections (such as spelling errors) free of charge, while significant name changes or transfers to another individual may come with a fee. This fee could range from a fixed amount to a percentage of the ticket price. Refundable tickets may have different rules and fees associated with name changes.

Additionally, if you booked your flight through a third-party travel agency or website, the rules and fees for name changes might be different from those directly offered by Air Canada. To avoid any issues and extra expenses, it’s best to review the terms and conditions of your ticket at the time of purchase and reach out to Air Canada for assistance with any necessary name changes and regarding the Air Canada name change cost. 

Name Change vs. Ticket Transfer

There’s a slight difference between name change and ticket transfer, which are as follows: 

Name Change:

A name change refers to the modification of the passenger’s name on an Air Canada ticket. It may be necessary if there is a misspelling or error in the name that was originally provided during the booking process. Name changes are typically used to correct minor mistakes in the name, such as typos or spelling errors.

For example, if the name on the ticket is “John Doe” but it was mistakenly spelled as “Jon Doe,” a name change would be used to correct the error to “John Doe.”

Ticket Transfer:

A ticket transfer, on the other hand, involves transferring the ownership of the airline ticket from one individual to another. This is necessary when the original traveler is unable to use the ticket and wants to give it to someone else. Ticket transfers are more complex than name changes and are often subject to specific rules and fees set by the airline.

Name Change Policies for Different Ticket Types

The name change policies for different ticket types on Air Canada could be summarised as follows:

Non-Refundable Tickets:

For non-refundable tickets on Air Canada, name changes are generally not allowed or are highly restricted. Air Canada usually does not permit significant name changes or transfers of non-refundable tickets to another individual. However, minor name corrections, such as fixing spelling errors, might be allowed free of charge.

Refundable Tickets:

Refundable tickets on Air Canada are more flexible, and they may offer better options for name changes. Depending on the fare rules associated with the specific refundable ticket, you might be able to make name changes without significant fees. 

Business/First Class Tickets:

Business and First Class tickets on Air Canada often come with increased flexibility and additional benefits. The name change policies for these premium fare classes may be more accommodating. Air Canada might allow name changes for Business and First Class tickets without charging substantial fees.

Name Change for Group Bookings

Air Canada allows for passengers travelling in groups on flights to a number of destinations:

  • Air Canada allows minor name corrections free of charge for group bookings. This includes fixing spelling errors or small mistakes in the passenger’s name.
  • For more substantial name changes or transferring the ticket to another individual within the group, Air Canada may have specific rules and fees. 

Important Considerations and Tips

To avoid name change fees when traveling, it’s essential to pay attention to the following considerations and tips:

Double-Check Information: During the booking process, carefully review all the details you enter, especially your name. Ensure it matches the name on your passport or official identification documents. Even a minor spelling mistake can lead to a name change fee.

Use Full Legal Name: Always use your full legal name when booking flights. Avoid using nicknames or abbreviations that do not match your official identification.

Contact Customer Support: If you spot a minor error in your name after booking, immediately contact the airline’s customer support. Many airlines may allow free name corrections for minor mistakes within a short time frame after booking.

Flexible Fare Options: Consider purchasing flexible or refundable fare options if you anticipate the possibility of needing to make changes to your travel plans. Flexible tickets may have fewer restrictions and fees for name changes.

Travel Insurance: Consider getting travel insurance that covers name change fees in case you need to modify your travel arrangements due to unforeseen circumstances.

Frequent Flyer Memberships: If you are a member of an airline’s frequent flyer program, you might enjoy certain privileges, such as waived or reduced name change fees.

Group Bookings: If you’re part of a group booking, make sure everyone’s details are accurate and match their identification to avoid group name change fees.

Be Mindful of Third-Party Bookings: If you book through a third-party website or travel agency, their policies might differ from the airline’s, potentially leading to additional fees for name changes. 


Being attentive to details and proactive during the flight booking process can save you from name change fees and potential hassles of How to change name on Air Canada ticket. Always double-check the accuracy of your name, use your full legal name as stated on your identification documents, and book your flights early to allow time for any necessary corrections. If you encounter any name errors after booking, promptly contact the airline’s customer support to inquire about their name change policies. CLICK BELOW FOR MORE :

Frequently Asked Question

Can I change the name on my Air Canada ticket?

Yes, you may be able to change the name on your Air Canada ticket under certain circumstances.

What are the fees for Air Canada Name change policy?

The fees for name changes on Air Canada tickets can vary depending on factors such as the fare type, destination, and the specific name change request.

Is there a time limit for making name changes on Air Canada tickets?

Air Canada may have specific time restrictions for making name changes on tickets. It is advisable to make any necessary corrections as soon as possible to avoid a potential Air Canada name change fee.

Are minor name corrections free of charge on Air Canada tickets?

In many cases, Air Canada allows minor name corrections, such as fixing spelling errors, at no cost.

Can I transfer my Air Canada ticket to another person without a name change fee?

Transferring an Air Canada ticket to another person may be considered a significant name change and could be subject to Air Canada name change fee.

Are name change fees different for international and domestic flights on Air Canada?

Name change policies may differ between international and domestic flights on Air Canada. International travel might have separate regulations, so it’s important to understand the specific policies for each type of flight.

Related Page

Leave a Reply

Your email address will not be published. Required fields are marked *